Knowledge
Comprehensive, expert-authored eLearning content from a trusted name in healthcare
Action
Training staff on the critical skills impacting reimbursement, operational efficiency and business outcomes
Results
Improved revenue cycle management processes, workflow efficiencies and overall financial performance
HFMA Mastering Patient Access
12 Courses
Patient access is the first step in the Revenue Cycle. The Mastering Patient Access curriculum focuses on educating front-line staff to minimize denied claims by providing scheduling, preregistration, registration, demographic and insurance information validation, insurance verification and precertification and notification education.
Training on:
• Patient Communication
• Privacy
• Insurance verification
• Advanced directives and bedside registration
• Management of denied claims
• Pre-certification
